OpenVCE

These are draft Standard Operating Procedures for OpenVCE Events.  There will be different protocols and procedures for different types of meeting, and there could be a big difference depending on whether the events open to all comers, or closed to nominated attendees or groups.

Prcedure in Adnance of Meeting (for Meeting Manager)

1.  Nominate in world event manager, security and assistance avatar(s)
2. ...

Functions for Meeting Manager

1. TBA
2. ...

Functions for Security Office

1. Be first point of contact for abuse procedures if a higher level administrator ies  not in the Event.
2. ...

Functions for Meeting Assistant

1. Look at event participant profiles to see fi any are very recent entrants, to be prepared to asist them.
2. Be prrpared to assist people who are strugglingwith features, media feeds, etc.. Use IM as soon as osisble for this.  Use prebuilt standard advice via FAQ Tips Web pages.
3. After event refine FAQ Tips.

Prepare for Potential Abusive Participants

1. Take a note of plot settings that may be changed to replace them afterwards
2. Set standard security model to allow maximum access but void silliness (NOTE could be much tighter access and security for relevant meetings).
3. About land -> Options: object build only by plot group members - individual build off; fly, push, edit terrain, etc all off; safe mode on; leave object entry and run scripts on unless cause a problem.
4. World -> Region/Estate -> Estate - check any previously banned residents, etc to be aware of previous issues.

Standard Procedure for Dealing with Abuse

1. Make sure you have chat/IM logging on.
2. Bring to attention of nominated security avatar.. or if they are unavailable any other officer/in world POC.
3. IM (not open chat) griefer and ask them to desist
4. If they persist, warn them by IM (not open chat) what you will do and then "kick them from estate" (a temporary removal)
5. If return or cause other issues, add them to ban list for the region/estate as appropriate.
6. Report the matter with the IM/chat log to Austin Tate who maintains the abuse reports for Vue.
7. Refer any appeal or back chat with the banned person to Austin Tate, who can handle appeals.
8. The final authority on Appeals is the Vue Regional Planning Authority (VRPA) for Vue.