Event Role Functions

Austin Tate's picture

Functions for Meeting Manager

  1. Nominate meeting officers for the following roles (all could be same person/avatar): event manager, security and assistance avatar(s).
  2. ...

Functions for Security Officer

  1. Be aware of Abuse Procedures.
  2. Be first point of contact for abuse procedures if a higher level administrator is not in the event.
  3. ...

Functions for Meeting Assistant

  1. Look at event participant profiles to see if any are very recent entrants, to be prepared to assist them.
  2. Be prepared to assist people who are struggling with features, media feeds, etc.. Use IM as soon as posisible for this. Use pre-built standard advice via FAQ SOP pages.
  3. After event refine FAQ Tips.

More details:

  • Pre-meeting checks - check the presentation/talk is in place, if appropriate – if not, notify the presenter immediately
  • Greetings – indicates which meeting that the new arrival is coming to
  • Give friendly instructions – ask them to take a seat, try out whisky, take a sample object to try out with, turn on voice chat, turn on movie button, point them to an introduction page for the meeting, etc, as appropriate
  • Use personal IM to help individuals that needs it – if the person is not familiar with private IM give a friendly
  • Give a notice, if the meeting is delayed
  • Give a reminder, if the meeting is due to start– e.g. indicate that the meeting is due to start in X minutes.
  • During meeting checks - Check the presentation/talk is progressing well, if appropriate – if not, notify the presenter
  • Use personal IM to help individuals that have problems, e.g. with media facilities or avatar operations in general
  • When the meeting is finished, thank people for coming
  • Stay behind to help individuals with un-resolved problems.