Event Role Functions
June 16, 2009 - 13:57 — Austin Tate
Functions for Meeting Manager
- Nominate meeting officers for the following roles (all could be same person/avatar): event manager, security and assistance avatar(s).
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Functions for Security Officer
- Be aware of Abuse Procedures.
- Be first point of contact for abuse procedures if a higher level administrator is not in the event.
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Functions for Meeting Assistant
- Look at event participant profiles to see if any are very recent entrants, to be prepared to assist them.
- Be prepared to assist people who are struggling with features, media feeds, etc.. Use IM as soon as posisible for this. Use pre-built standard advice via FAQ SOP pages.
- After event refine FAQ Tips.
More details:
- Pre-meeting checks - check the presentation/talk is in place, if appropriate – if not, notify the presenter immediately
- Greetings – indicates which meeting that the new arrival is coming to
- Give friendly instructions – ask them to take a seat, try out whisky, take a sample object to try out with, turn on voice chat, turn on movie button, point them to an introduction page for the meeting, etc, as appropriate
- Use personal IM to help individuals that needs it – if the person is not familiar with private IM give a friendly
- Give a notice, if the meeting is delayed
- Give a reminder, if the meeting is due to start– e.g. indicate that the meeting is due to start in X minutes.
- During meeting checks - Check the presentation/talk is progressing well, if appropriate – if not, notify the presenter
- Use personal IM to help individuals that have problems, e.g. with media facilities or avatar operations in general
- When the meeting is finished, thank people for coming
- Stay behind to help individuals with un-resolved problems.