To Use Harmonie Web Adobe Connect Meetings Spaces as a Guest You should be able to enter as a "guest" with a display name you choose and not need a Harmonie Web user name via a meeting link such as https://adobe.harmonieweb.org/meetingname Check your audio is working correctly: a) select the microphone as the input device in Adobe Connect via Meetings Menu -> Manage My Settings -> Select Camera.... it does not say Select Mic, but its in there that you select the mic icon and it shows all devices known to the software. Check the one selected is your mic input (its usually named after your audio card or socket NOT the name of the mic). It must be showing a green bar, and you should adjust levels as you speak so it not too low or driving to the red at the top of the bar (which will sound distorted). Windows (all versions) are particular prone to awkward set up of audio and device selections. If you have more than one device or use USB or bluetooth headsets occasionally this is a likely problem. b) you must then run the audio setup wizard. Through that can check, test and get help on the audio setup via Meetings Menu -> Manage My Settings -> Audio Setup Wizard. You must authorize usage of the microphone and ensure the right device is selected, and that its levels are audible. c) You need to push to talk with the little Mic control near the bottom left corner of the Adobe Connect Windows. No push, no talk! If you are a presenter speak you can lock your mic open with the lock near the push to talk button. BUT as usual etiquette for audio telecons please unlock it and turn it off when not speaking as feedback and keyboard clicking noise will result otherwise even with headsets. d) You should NOT need the Adobe Connect plug into that the software will offer to install for you connect unless you wish to do screen sharing from your own computer screen. Notes Use push to talk if you do not have a headset and are open to air between your mic and speakers, so others will hear feedback if you leave it open (you will not hear it everyone else will). Get a low cost headset (headphones and mic, 3.5mm stereo jacks or USB are both fine) for such telecons using Adobe Connect, WebEx, Skype, etc. Or connect a professional sound cancelling device such as a Polycom conference phone with a computer connection box. Camera is separate and can be on if needed.. but it does use extra bandwidth so its not worth turning on unless you are a lecturer or presenter at some stage. You must be set as a presenter to be able to activate voice input from yourself. If the mic control and lock button does not show in the bottom left of the Adobe Connect wondow you are not set as a presenter. Participants can be automatically promoted to presenter when they join the meeting. Ask a host to enable this setting if need be.