Second Life Setup and Guidance

Austin Tate's picture

A 3D Virtual Collaboration Environment is under development for your community in Second Life.

If you do not already have a Second Life "avatar" please get one first. Some guidance can be found here:

After you have your Second Life avatar, and have completed the initial orientation tour, please visit the OpenVCE collaboration facility at:

VW PlatformLocationURLLauncher
Second Life

OpenVCE 3D Space - I-Zone Round table for up to 25 people


Setup and Test Your System

  • Install Second Life Viewer (you may need to have this done by your computer support staff, or get their permisison to do it)
  • Note that Second Life Viewer updates are usually optional, but usually occur every 3 or 4 months.
  • In some cases related to security issues, a viewer update is mandatory to continue to access Second Life.
  • Network and firewall requirements (to give to your computer support team): [Second Life] [Opensim]
  • For specific network or firewall ssues with Quicktime Video see below.
  • Hardware Test - select test for meeting requirements of "Second Life" to test if your computer, graphics card, network and so on are suitable to run Second Life well.

Problems Receiving Video

Check you can receive Quicktime Streaming Video. Test without the Second Life Viewer. Run Quicktime Player for these tests and open these test URLs with File -> Open URL:

  1. Test simple http media url from Apple:
  2. Check connectivity to AIAI Media Server in HTTP mode on standard port 80:
  3. Check connectivity to AIAI Media Server on port used for real time streaming (554) mode:
  4. Test real time stream mode works (paste this URL into QT Player): rtsp://

This could indicate where any problem lies, or if there are firewall access issues on the HTTP and/or RSTP standard ports. If 1) and 2) work but 3) and 4) do not the issue may be the RTSP port used... see:

General Firewall advice for Quicktime Use:

Checklist Before Meeting

  1. Assuming Second Life, Quicktime media streaming, (possibly voice if it is to be used) and the relevant avatars are all set up. Otherwise see this advice.
  2. Check media streaming is set to automatically play media streams as the avatar walks between plots. Use Edit -> Preferences -> Audio & Video and check audio, media and automatic play options are on.
  3. Set the graphics settings appropriately. Edit -> Preferences -> Graphics. Try relatively High (or Ultra) settings for good looks of the environment and the avatars. Tick the custom box, and adjust the Draw Distance to say 96m for use in meeting spaces. You can try 192m to show scenery though the windows. [Tip: If your system allows for it, try to use a draw distance of 512m if you take screen shots separate to your main activities]
  4. The VCE region has a fixed time tof day to assist new users.  But, for snapshots, a suitable light for the demonstration and fix it, rather than allowing Second Life day/night cycle. Use World -> Environment Settings and try Sunset for example, rather than the rather harsh Midday.